Privacy Policy
Last Updated: January 7, 2026
Your Privacy Matters to Us
At BluePeak Hammocks Pool Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
We collect information that you provide to us directly when you:
- Request a quote or book a service
- Create an account for recurring services
- Contact us by phone, email, or through our website
- Make a payment for our services
The types of information we may collect include:
- Your name and contact information
- Property address and access details
- Pool specifications and service history
- Payment and billing information
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide and improve our pool cleaning services
- Schedule appointments and send service reminders
- Process payments and send invoices
- Communicate with you about your service
- Respond to your questions and concerns
- Send you updates about our services (if you opt in)
- Comply with legal obligations
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encrypting sensitive data, and limiting access to your information to employees who need it to provide our services.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (such as payment processors)
- When required by law or to respond to legal requests
- To protect our rights, property, or safety, or that of our customers
- With your consent or at your direction (for example, if you ask us to coordinate with your pool builder)
Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.
Your Privacy Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to your information
- Ask us to delete your information (with some exceptions)
- Opt out of marketing communications
- Request a copy of your information
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:
- Phone: (786) 297-8407
- Email: support@thehammockspoolservice.com
- Address: 10273 SW 159th Ct, Miami, FL 33196
Questions About Our Privacy Policy?
We are here to help. Contact us anytime with your privacy concerns.